FAQS
Can I make or change a room reservation via email?
Contact our Room Reservations Department at (853) 8986 9966 or email us at roomreservations@wynnmacau.com. You may also fax our Room Reservations Department at (853) 8986 9900.
Can I make restaurant reservations via email?
Restaurant reservations can be made via email or on our website. Alternatively, you may contact Wynn Macau Restaurant Reservations at (853) 8986 3663.
What time is check-in and check-out?
Check-in time is 3 p.m. In the event that we have rooms available, we'll make every effort to check you in earlier. Otherwise, our Bell Desk can store your luggage until your room is prepared.
Check-out time is 12 p.m. If your travel plans necessitate a later check-out, please contact the Front Desk to assist you with this arrangement. Please note that a late check-out fee may apply. Our Bell Desk will be happy to store your luggage for you until you are ready to depart.
Do you have high speed Internet access in your guestrooms?
Each of our guestroom is equipped with high speed Internet connection. Our Business Center also offers computers and Internet access.
For more information, please contact our staff at (853) 8986 3168, email hotelsales@wynnmacau.com or by fax at (853) 8986 3130.
How can I find out about special promotion dates?
Contact our Room Reservations Department at (853) 8986 9966. You may also sign up for enewsletters on our website to receive information on special offers via email.
Can I make a spa or salon appointment via email?
Appointments for The Spa and The Salon at Wynn Macau can be made via email.
You may schedule an appointment with The Spa or The Salon by emailing to thespa@wynnmacau.com or contacting
The Spa at (853) 8986 3228 between 6:30 a.m. and 10:30 p.m. daily.
Confirmation is subject to availability.
Do you have wheelchairs available for your guests?
We can assist you with a wheelchair when you arrive. There is no charge for regular wheelchairs. For more information, please contact our Concierge at (853) 2888 9966.
